International Business Practices - cultural differences Essay

International Business Practices - cultural differences - Essay Example The best method is to wait until Australian partner brings these subjects and not to be afraid to express the opinion even if it completely different. Similar to Australians, South African partners might discuss social issues as well, including race policies. The concept of political correctness is very important - it is acceptable to talk about race without imposing the personal views. Interestingly, South African business partners tend to talk about anything except for business. For example, the common interest in sports can solidify the personal side of the business relations (South Africa Business Etiquette, 2003). If the sales manager expresses the desire to see a cricket match or any other national sport, the further business communication will much improve and be beneficial for both sides. Knowledge of this business ethics can help the PM company to do business more effectively in South Africa. The culture in Britain is very unlike to Australia and South Africa. British partner will never discuss social issues or common sports interests with the stranger. British are more reserved and value personal distance in business relations (United Kingdom Business Etiquette, 2003).

Violence in the Workplace Essay Example | Topics and Well Written Essays - 750 words

Violence in the Workplace - Essay Example In 2008, Roy observed that workplace violence was assuming great importance for modern businesses. Quoting the U.S. National Institute for Occupational Safety and Health, he observes that on an average working day, 3 people are murdered on the job, 1000000 workers are assaulted and more than 1,000 are murdered every year in the U.S. According to the Labor Department, killing at the work place is the second major contributor to death on the job after road accidents. Statistics show that 111,000 incidents of work-place violence cost employers and others an estimated 6.2 million in 1992. With the issue of violence at the workplace gaining higher attention, many state bodies are coming together to combat this social threat. The 9/11 attacks gave a completely new perspective to violence at the workplace. The incident made the world wake up to the fact that a threat need not be limited to workers only, but could also be in the form of terrorists attacks from outside the workplace. The FBI's National Center for the Analysis of Violence Crime (NCAVC), Critical Incident Response Group (CIRG), coordinated with a select group of experts from law enforcement, private industry, government, law, labor, professional organizations, victim services, the military, academia, mental health, and CIRG's Crisis Negotiations Unit in 2004 and discussed the problem at length. "Workplace Violence: Issues in Response," a document detailing the duties of an employer, employee, the role of the state has been the written outcome of this effort. While there are no written rules about hiring or verifying the credentials of a prospective employee, the agencies have advised employers to exert utmost care in recruiting new people. Also, while businesses are bound by law to safeguard the employees' welfare and security under the Occupational Safety and Health Act, they can in no way guarantee complete safety for the employees from external threats. They can at most ensure that the workplace is "free from recognized hazards " in accordance with the "General Duty Clause." . To properly implement the civil rights requiring employers to protect employees from various forms of violence, it becomes essential fro the employers to pay extra attention to each employee's activities within and outside of the workplace. However, keeping a tab on such activities might lead to issues of privacy, defamation and discrimination against some employees. Not only while hiring, but also while firing employees, organizations have to be very careful th at the disgruntled employee doesn't become a threat to the company. As discussed in the paper, sometimes laws meant to protect an employee's rights become an obstacle in ensuring the employer's rights. The American Disabilities Act might prove a hurdle for an employer if the concerned person shows signs of being a threat to the company, but is not ready for counseling. Thus, while we can safely conclude that instances of violence at the workplace are increasing at a rapid rate, organizations have to be prepared for any kind of emergency. While hiring new people, they should also keep in mind the past records of the employee and take hints

I want you to paraphrase the Human Rights Standards, i will write down Essay

I want you to paraphrase the Human Rights Standards, i will write down in the description bow what i want you to write about - Essay Example This is in order to avoid undermining the presumption of innocence and to reinforce the prosecution’s case. Similarly, a trial judge’s direction to the jury is nonjudgmental and not mandatory as per the law. This implies that the jury is at liberty to establish that the accused had acted with objective founded on the evidence presented at trial. The court should ensure that it upholds human rights of the accused to access fair trial and prove his or her innocence. The jury needs to gather enough evidence that finds the accused to be on the wrong of committing the unlawful act. The human rights standards protect all the accused persons against unfair justices or disregard of their innocence by the trial courts. As a result, it ensures that the courts must confirm without any trace of doubt that the accused was liable of committing an unlawful act or had the intent of breaking the

The Causes and Effects of Asthma Sufferers Essay Example for Free

The Causes and Effects of Asthma Sufferers Essay The Problem With 5.2 million diagnosed asthmatics in the UK, Asthma is a common disease which affects both adults and children. Of these 5.2 million asthmatics, 1.1 million are children. Asthma is a condition that has been around for many years and has caused around 1400 deaths per year, of which 90% are preventable. [1] The numbers of asthma cases have been high due to environmental changes, familial history and lifestyle choices such as smoking during pregnancy to name but a few. It is a chronic condition that affects the airways, causing breathing difficulties. The condition has different levels, long-lasting or recurrent. Mild forms of asthma can affect people, as can very severe cases of asthma. Sufferers of asthma have a lower supply of air to and from the lungs. As this serious condition affects so many people, can it actually be cured? What is Asthma? Asthma is a chronic condition that affects the airways of sufferers. The inside walls of the airways are inflamed or swollen. This inflammation makes your airways very sensitive to any form of irritations and causes an allergic reaction to occur. As the airways become inflamed, they become narrower, restricting the flow of air to and from the lungs. This air restriction causes symptoms such as wheezing, chest tightness, coughing and also breathing difficulties. These symptoms are more likely to be experienced at night or in the early morning hours. [2] Many causes and triggers of asthma have been identified. Dust, paint and pet hairs are just a few of the identified examples. [1] Below is a diagram of a normal and an asthmatic bronchiole: [pic] Words: 299 The Solution A solution for treating asthma would be the use of inhalers. This is the most common treatment for asthma, and is much more effective than tablets or liquid by mouth. There are two main types of inhalers, reliever inhalers and  preventer inhalers. Inhalers contain drugs that are delivered directly to the lungs. [3] Relievers (Blue), e.g. Salbutamol, contain bronchodilator drugs which widen the bronchi so that more air can pass through, making breathing easier. This is a fast treatment to relieve symptoms and is only usually used when needed. Preventers (Brown), e.g. Pulmicort, contain steroids that reduce the inflammation in the airways. When the inflammation has gone, it is much less likely for the airways to narrow and cause symptoms. This is not an immediate reliever of pain as it takes 7-14 days for the drug to build up its effect. This reduces the need to use a reliever inhaler, as symptoms more or less disappear. [4] Is the solution appropriate? The use of inhalers is appropriate as the steroids they contain to treat asthma are corticosteroids. These are imitations of the natural steroid that is produced in our bodies. [1] Also as these steroids are inhaled, a tiny amount is absorbed into the body, as they go directly into the lungs. Also the dose supplied through the inhaler is a very mild dosage, so therefore will not have any major side effect on the body. The drug also acts faster as it travels directly into the lung. Hence, inhalers are considered as the best treatment for asthma because of the effectiveness of the doses taken. Implications of solution to problem A sufferer’s social life can become damaged due to having asthma, therefore it has social implications. This is due to asthmatic patients needing to carry their inhalers around to treat an attack if it occurs. This is not an average thing to do within the realm of a critical society so it is deemed as a social issue of asthma. Undoubtedly, sufferers feel outcast as they are perceived differently to others and cannot socialise in the way that others can. This is because the younger generation of today, usually socialises through smoking or physically demanding activities, football. These are both difficult to perform or even more harmful to an asthmatic than a normal,  healthy person. Medical research should soon create a treatment for asthma which can be carried around easily and is smaller in size. However, the smaller size would mean fewer doses in one inhaler and also in the duration of an asthma attack, a small inhaler would be harder to find on a person, unlike a larger inhaler. Also economical issues are linked with this disease as the medical treatments cost a lot of money to produce and then supply to patients. Manufacturing the current inhalers cost a very large amount of money, to change this and produce smaller inhalers would cause costs to rise further. Machinery would have to change and so would the workers routines, so that an efficient technique of producing the smaller, attractive and trendy inhalers is achieved. Benefits and risks of the solution Inhalers are not completely safe to use as side effects do occur due to the drug contained in the inhaler. A very common drug that inhalers contain is steroids for which side effects occur. The steroids contained are not anabolic steroids that enhance athletic performance. Most side effects to asthmatic steroids are in the upper airway and the throat. The steroids weaken the voice slightly as the muscle controlling the movement of the larynx also weakens. However the problem can be overcome by using spacer devices and rinsing the mouth out after using the inhaler. Steroids have also been suggested to retard children in their growth, although it is known that poorly treated asthma causes failure to grow properly. Normal doses of steroids for asthma do not cause growth failure, whereas high doses may affect growth. [5] Steroids are not only bad as they help with breathing difficulties by relaxing the muscle to allow an increase in the amount of air flow to the lungs and the body. This helps the sufferer of asthma to breathe more comfortably as air travels round the body more freely. Another benefit of using inhalers is that only small doses are prescribed to patients who are diagnosed with asthma. This ensures the safety of the patient as they are not subjected to large doses which may have adverse effects on the body and their health too. Alternative Solutions There are many alternative solutions for treating asthma. Examples of the alternative solutions are oral therapy and also changing lifestyles so that trigger factors are minimised. Oral therapy is a treatment for asthma as it is the same treatment as an Words: 1110  inhaler but is in a different form. It is a tablet that contains steroids that reduce the inflammation of the airways and also reduce the risk of an allergic reaction. Relievers and preventers do the same job as this, but take a powder form that is inhaled into the lungs. However, oral therapy is not very safe as each tablet contains a higher dosage of steroids. Therefore it makes a patient more susceptible to the side effects of steroids. A tablet gives 50 times the dosage of steroids than an inhalation from a standard steroid inhaler. More serious side effects are linked with steroid tablets such as, diabetes, cataracts, increased hunger etc. [1] Changing lifestyles would not treat the disease as no medication is involved to suppress the symptoms. This simply helps calm down and also remove symptoms that may trigger an attack. If triggers of asthma are reserved from a sufferer or even minimised when in close proximity to a sufferer, the chances of an asthma attack occurring is less likely. [6] Therefore a healthier lifestyle for an asthma sufferer leads to a less perilous lifestyle too. By inhaling cleaner air, the lungs are delivered a greater volume of air, which carries more oxygen. Thus making breathing easier as there is an excess of oxygen in the bloodstream, not causing the rapid heartbeat that is needed to pump blood around the body. Validity of Sources Information obtained from ‘http://www.netdoctor.co.uk/diseases/facts/asthma.htm’ [2], is a GP and has the title of Doctor. Therefore this would become a reliable source of information as it has been written by someone who has a degree in treating and curing illnesses. Also as he is Dr. Roger Henderson, it shows that he has studied for a long period of time to understand the subject. This  understanding was supported by ‘http://www.asthma.org.uk/all_about_asthma/medicines_treatments/’ [3], which is the society for asthma in the UK. This can be trusted fully as it delivers information on a disease which it is a specialist in. Therefore the sources can be deemed as reliable as they all confirm each others information. Bibliography 1. Numark Pharmacy Medicines Use Review, Page 4 2. Henderson, R, (10/06/2009), (21/02/2010) http://www.netdoctor.co.uk/diseases/facts/asthma.htm 3. Asthma UK, (04/01/2008), (23/02/2010) http://www.asthma.org.uk/all_about_asthma/medicines_treatments/ 4. No Authors listed, (17/09/2008), (23/02/2010) http://www.patient.co.uk/health/Inhalers-for-Asthma.htm 5. Chung, K F, (2003), Treating Asthma (2) – Drug Therapy, Dr. Dan Rutherford, Asthma, 59-65, Great Britain, Hodder Stoughton 6. Rollins, G, (published date not listed), (13/03/2010) http://articles.directorym.com/Treatments_For_Asthma-a977839.html KEY: Website, Book, Article Words: 1518 A pie chart that shows the inhaler success rate on asthmatic patients. This shows the inflamed/swollen bronchiole of an asthmatic person. This shows the normal bronchiole of a person who does not suffer from asthma. http://www.thechiroteam.com/wp-content/uploads/2009/05/graph1.gif http://www.mims.com/pic/Malaysia/4504.gif http://salbutamolinhaler.com/images/salbutamol-inhaler.jpg http://www.aaenvironment.com/Pictures/asthma.jpg

Lottery Is Good Essay -- essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  State lotteries have been around for awhile to help build up state revenue. In such things as scratch off instant tickets or daily number drawings. To some these things are evil, but to some others who’s lives aren’t the greatest, it’s a shimmer of hope that most people don’t have. Now the thing about the lottery is a lot of people don’t win, but those few that do could be put into a nice situation that they’ve never been in before. This is the land of freedom and opportunity, isn’t that we are giving the commonwealth?   Ã‚  Ã‚  Ã‚  Ã‚  If we would take away the lottery it would take away from the retired people who the lottery money goes to as well. I don’t like to know that the money is going to them, I rather see the state invest into the future instead of wasting money away on the past. Either way the lottery does help out certain people. â€Å"If nobody ever won the lottery, then nobody would play it. The public appreciates that the odds against them are very high indeed, but the purchase of a ticket gives them a chance of a fortune, however remote, and the opportunity to dream of a different life. As other forms of gambling are legal, along with many other ways of harmlessly but enjoyably wasting money, there is nothing wrong with the government benefitting from the pursuit.†The odds against the common man are very great, so to them to have a real chance at overcoming everything in life with a purchase of a one dollar power ball tic...

Organizational Behavior Model of Grameenphone

Introduction Organizations are collections of interacting and inter related human and non-human resources working toward a common goal or set of goals within the framework of structured relationships. It is a great opportunity to study about the leading mobile operator company, GrameenPhone and their organizational behavior model which is concerned with all aspects of how the company influences the behavior of individuals and how individuals in turn influence the company. * Origin of the ReportThe BBA program under the department of Business Studies offers a course named â€Å"Organizational Behavior† (MGT 251) which requires every group to submit a report on a general management related topic determined by the course instructor. The report under the headline â€Å"Organizational Behavior Model† has been prepared to serve that purpose. * Objectives of the Study Several objectives to conduct the study are: * To study about organizational behavior. * To study about the Ma nagerial Activities To be informed about the levels of organizational behavior and its importance from the view of organizational point * To learn about each potential outcomes of effective functioning of the organization as well as inspiring employees towards their job. * To build a bridge between the theoretical & practical education of marketing. * Methodology To prepare this report we have used all the managerial data, different official documents as well as papers available of that particular institution which were made for the relevant field(s). Accompanying material: Describe How Own Behaviour Could Promote Effective Interactions With Children and Young PeopleWe have taken help from some employees of GrameenPhone who helped us to enrich this topic. We also talked to our teachers about it and they have also helped to improve and enhance the report. * Limitations We have faced some usual constraints during the course of our preparation for the report. The major limitations are as follows: * Information is not available: The data required for sufficient analysis for preparing the report was not available. We could not get all the data from a single source. * Lack of skills: Our skill is not sufficient, that is why we could not present it more attractivelyThe Company Overview Grameenphone is the leading telecommunications service provider in Bangladesh. With more than 27 million subscribers (as of October 2010) Grameenphone is the largest cellular operator in the country. It is a joint venture enterprise between Telenor and Gra meen Telecom Corporation, a non-profit sister concern of the internationally acclaimed microfinance organization and community development bank Grameen Bank. Telenor, the largest telecommunications company in Norway, owns 55. 8% shares of Grameenphone, Grameen Telecom owns 34. 2% and the remaining 10% is publicly held.It signed its license agreement with the Government on 11 November 1996 and began operations on 26 March 1997. Grameenphone was the first company to introduce GSM technology in Bangladesh. It also established the first 24-hour Call Center to support its subscribers. With the slogan Stay Close, stated goal of Grameenphone is to provide affordable telephony to the entire population of Bangladesh Managerial Values of the company Garmeenphone always tried to keep promises from its inception till today, which has bought a different dimension to its managerial techniques.Best Network Coverage, well built management, Efficient and Effective Manpower- all these brought the com pany to its destiny. Promises can be made easily; but keeping those promises is much harder than it previously. GP has come across with those promises very successfully with its Outstanding and Specialized Managerial Techniques. Grameenphone is always being respectful to others; especially to the prominent social Personalities those who directly motivating themselves into various social, economic, educative and other positive field with eye-catching role-play.GrameenPhone is the official sponsor of Bangladesh cricket team. Only this example may easily indicate the inspired to raise-up this kind of inspirations. Mission of the company Mission of GrameenPhone is to Leading the industry and exceed customer expectations by providing the best wireless services, making life and business easier. Vision the company GrameenPhone exists to help customers to get the full benefit of communications services in their daily lives. The company wants to make it easy for customers to get what they wa nt, when they want it.They are here to help. Product and Service Offered by the company Mobile telephony Grameenphone was the first operator to introduce the pre-paid mobile phone service in Bangladesh in September 1999. It offers followings pre-paid subscriptions. * Smile pre-paid: Smile is a general package provides widest coverage & clarity of speech keep user connected anytime, anywhere at an affordable rate. * Djuice: Djuice is a popular international brand, exclusively designed for young generation which provide full of fun and entertainment elements. Xplore Post-paid: Xplore is for someone who wants freedom and takes decison independently. With Xplore user can experience flexibility. * Business Solutions: Business Solutions is a complete, quality business communications service from grameenphone designed especially for business community in Bangladesh. It can provide user a customized soluation. Other Services * Internet: Grameenphone provides internet service in its coverage area. As it has EDGE/GPRS enabled network, any subscriber can access to internet through this network.Grameenphone was the first mobile operator in Bangladesh to offer EDGE services to its subscribers. * Bill Pay: A service to enable users to pay their utility bills Electricity/Gas through mobile. * Cell Bazaar: Services to enable users sell or buy products through mobile or internet. * Various other services like Stock Information, Instant Messaging, SMS Based Alerts/Services, Voice-based Services, Downloads, Music, Cricket Updates, Web SMS, and Mobile Backup etc. Organization Behavior Model An organization is a social group which distributes tasks for a collective goal.Organizational behavior is concerned with all aspects of how organizations influence the behavior of individuals and how individuals in turn influence organizations. Organizational behavior is an inter-disciplinary field that draws freely from a number of the behavioral sciences, including anthropology, psychology, sociology, and many others. The unique mission of organizational behavior is to apply the concepts of behavioral sciences to the pressing problems of management, and, more generally, to administrative theory and practice. Model is an abstraction of reality.A simplified representation of some real-world phenomenon. Basic OB model include three level are individual level, group level and, organizational system level. These three basic levels are analogous to building blocks; each level is constructed on the previous level. For example, group concepts grow out on the foundation laid in the individual section. Each level holds several factors that make a complete organizational behavior model. Individual level’s factors are Biographical characteristic, personality, emotions, values, attitude, ability, perception, motivation, learning which leads to individual decision making.Group level includes group decision making, leadership and trust, group structure, work team, power and p olicies, communication and conflict. Organizational system level holds Organizational structure, organizational culture and human resource policies. Fig: OB Model OB Model from the view point of Grameenphone Organizational System Level * Human resource policies GrameenPhone is the pioneer in the field of human resource management, employee care and competence development in Bangladesh. GrameenPhone is currently employing approximately 5000 people of which 84 % is under 31 years old.The employees are spread out in six office zones throughout the country, with Dhaka being the largest with 3561 employees. Most of the staff has university backgrounds within fields such as management, marketing, economics, finance and engineering. The turnover rate of employee in 2006 was 8%, and a preliminary 4% so far for 2007. The number of resignations peaked in 2005 when new operators penetrated the market and offered higher salaries to GrameenPhone employees, but this was still relatively low. One could argue that low turnover rates are a good indicator of a healthy work environment.Human Resource Development GrameenPhone offers employee guidance on several stages, in addition to a general introduction for new employees. At junior management level, GrameenPhone in collaboration with the British Council offers in house training in basic management skills and workshops. Furthermore management training at junior and middle levels is offered in collaboration with the Indian Institute of Management. Finally for senior management GrameenPhone offers a module based program in cooperation with Stockholm School of Economics. This program is custom made for GrameenPhone.Employee Benefits In addition to a relatively high salary, GrameenPhone employees are offered several bene? ts. In an annual survey comparing 10 competitors and similar companies in other industries, GrameenPhone identifies the wage distribution and bases its own wage levels on those in the upper quartile. As a part of the employee policy, GrameenPhone is also providing monthly education grants to children of all employees‘until the age of 21. This grant is a ? xed monthly sum for each child. In compliance with the local legislation GrameenPhone is bu? ding a pension fund for its employees.In addition to the required minimum level, GrameenPhone also invests in provident funds. 10 % of the employee‘s salary is paid on a monthly basis into the fund. All employees are entitled and covered by health and medical insurance. This also applies to family members. Code of Conduct Upon entering the company, all employees must sign a code of conduct. The document presents guidelines for proper conduct and ethical behavior. It is divided into four parts: Firstly, general guidelines describe the rationale behind this document, namely the importance of communicating corporate values and for employees to adopt them.This section includes broad, overarching topics such as human worth, working environmen t health, loyalty and confidentiality and reporting/disclosure among others. The second section refers to the relationship with customers, suppliers, competitors and public authorities. The main message here is that all stakeholders should be treated with respect and that unethical interaction, such as receiving expensive gifts and services are unacceptable. The third section looks at the employee's private interests and actions in relation to the company.Here political activism and other external duties are encouraged up to the level where it will not interfere with their work at GrameenPhone. The last section emphasizes that all misconduct or indeed suspicions of such activity must be reported immediately. It ensures the employee that no reprisals will be undertaken towards them. In other words: whistle-blowing is allowed and promoted. Organizational Culture Organizational culture is a system of shared values, assumptions, beliefs, and norms that unite the members of an organizati on because it reflects, â€Å"What it's like to work here. This becomes apparent through the visible level of the culture, the espoused values that are not observe but rather explained and justified, and through the core beliefs that are widely shared through the organization. Importance of Organizational Culture A. Employee Self-Management – Induce employees to behave in a particular way without close supervision or formal mechanisms, many of which are informal and unspecified. B. Stability – Cultures creates a sense of continuity in the midst of change and intense competitive pressure. C.Socialization – The process of internalizing or taking organizational values as one’s own. The Culture of Grameenphone Ltd. also known as THE GP WAY is â€Å"how GP is doing business† — it’s all about itemizing and reinforcing their vision & values, leadership expectations, codes of conduct and governing principles in GP’s daily life at work and deliver upon the brand promise — Stay Close. The Employee Relations team is responsible for ensuring vibrant Organizational Culture, sustaining GP as the preferred Employer Brand in the country.Human rights Grameenphone supports the internationally proclaimed human rights including UN declaration and conventions on human rights. Employees shall respect the personal dignity, privacy, and rights of each individual interact with during the course of work and shall not in any way cause or contribute to the violation or circumvention of human rights. Working Environment Gramcenphone provide a professional workplace with an inclusive working environment including the international Labor Organization's core conventions.Grameenphone is opposed to discriminatory practices therefore, no direct or indirect negative discrimination have taken place based on race, color, gender, sexual orientation, age, disability, language, religion, legitimate political or other opinions, national o r social origin, property, birth or status. Occupational Health, Safety and Employee security Grameenphone is careful about the field of health, safety and employee security to promote good health and safe working environment in compliance with internationally recognized standards.Employee shares the responsibility for achieving this goal. GP always do their outmost to control hazards and take necessary precautions to prevent accidents and occupational diseases. Freedom of association and the right to collective bargaining Grameenphone recognizes the right to freedom of association and collective bargaining in mature labor environments. In such environments Grameenphone allow its employees to freely elect representatives among the employees, unless this would represent a breach of national laws and regulations.Such employee representatives shall be allowed to carry out their functions unhindered at the work place. Loyalty, impartiality, conflict of interests and related party transa ctions Grameenphone respects the individual employee’s right to a private life and private interests. But it demands openness and loyalty to the Company and the Company's interest. Conflicts of interest, wherever possible have been avoided. Confidentiality Every employee in the Company has a duty of confidentiality by law and written agreement.The duty of confidentiality also applies after the conclusion of employment or contractual relationship with Grameenphone for as long as the information is considered to be of a sensitive nature or in any other way confidential. Private interest and actions An employee of Grameenphone shall not hold another position or carry out work for others during working hours without prior express written permission from his supervisor. Political activity Grameenphone does not give support to political parties, either in the form of direct financial support or paid working time.Employees who take part in political activities will be granted leave from their work in accordance with the law and any agreements. Organization Structure The following organogram shows the organizational structure of Grameenphone including hierarchy of authority and responsibility. Group Level GP believe in group task that’s why they separate every department and sub department with group. This group is assigned different or similar task to which helps the department rune fast and smoothly. In Grameenphone there are groups from top level to the bottom.This helps the company to take itself in a proper destination Leadership In the organogram of GP, we can see every department has a leader and as well as every team and every department has its own leader. Some top leaders of GP * ? Tore Johnsen(CEO) * ? Mr. Raihan Shamsi (CFO) * ? Mr. Arnfinn Groven(CPO) * ? Mr. Arild Kaale(CMO) * ? Mr. Kazi Monirul Kabir(CCO) * ? Mr. Mahmud Hossain(CCAO) * ? Mr. Tanveer Mohammad(CTO) Communication The AoA of the Company requires the Board to meet at least four times a year or more when duly called for in writing by a Board member.Dates for Board Meetings in the ensuing year are decided in advance and notice of each Board Meeting is served in writing well in advance. The roles of the Board and Chief Executive Officer are separate and delineation of responsibilities is clearly established, set out in writing and agreed by the Board to ensure transparency and better corporate governance. To that end, GP has also adopted â€Å"Governance Guidelines for Chief Executive Officer†. The CEO is the authoritative head for day-to-day management in GP.He acts to reasonably ensure that GP develops and conducts business as per the Articles of Association, decisions made by the Board and shareholder, as well as according to Grameenphone Policies and Procedures, and applicable regulatory legislations. Team work Business is like a game of chess. Every move matters. Time is precious. The location and movement of each piece is a must-know for one to win the game. Today's competitive and fast changing business world demands the same. With Grameenphone’s â€Å"Team Tracker†, employee can locate his/her workforce and direct them towards the achievement of your business goals.Team Tracker is a new value-added solution for the Business Market. This solution will help bring about efficiency to the value chain of organizations having field employees. Managing field operations & directing field employees towards the business success has always been a concern for field managements like National & Regional Sales Managers, Area Managers & Distributors. With the services of Grameenphone’s Team Tracker, organizations can now locate its employees, assign tasks to them digitally & also receive task updates electronically.The system is robust enough to handle data for even a thousand employees. Features of the Service: * Real-time overview of outdoor employee movements on the map * Location based task delegation and proact ive workload allocation * Instant task status update * Business Reports generation on Employee Location & Task status based on organizational hierarchy By using this solution, a company is expected to gain: * Faster Actions * Excellent planning and precise workforce management * Efficient workload assignment to lead to greater employee satisfaction * Cost EfficiencyIndividual Level Motivation The job of a manager in the workplace is to get things done through employees. To do this the manager should be able to motivate employees. But that's easier said than done. Motivation practice and theory are difficult subjects, touching on several disciplines. In spite of enormous research, basic as well as applied, the subject of motivation is not clearly understood and more often than not poorly practiced. To understand motivation one must understand human nature itself.And there lies the problem In Grameenphone as we all know that it’s a government organization so they not give such motivational package which an employee get in private organization . But without motivation package no employee give their maximum to the organization . some motivational package which Grameenphone give there employee free telephone facility, promotion and so on. Dealing with other factors: Employee Training Employee training is the planned effort of an organization to help each employee learn the job related behaviors and skills they will need to do their job properly.It is a set of planned activities that the organization will have their employees complete in order to increase their job knowledge and skills and to have them get accustomed to the attitudes and social atmosphere of the company. It will help the employee to be familiar with the goals of the organization and the job requirements. There are typical steps that go into a training program. These are outlined below. 1) Conduct Needs Assessment: A need is described as a â€Å"gap† between what is currently known and what will be needed now and in the future.These gaps in knowledge could be between what an organization expects to happen and what actually does, how employees are performing on the job and how the organization desires them to perform, and existing skills and desired skill level . In order to conduct an assessment there are some analyses that must be done * An organizational analyses determines the effectiveness of an organization, where training is needed and under what actually does, how individual employees are performing on the job and how the organization desires them to perform, and existing skills and desired skill level .In order to conduct an assessment there are some analyses that must be done. * An organizational analyses determines the effectiveness of an organization ,where training is needed and under what conditions the training will be conducted. * A task analysis is used to provide data about a job or group of jobs, and the knowledge, skills ,attitudes and abilities that are needed to achieve optimum performance. This information can come from job descriptions, task analyses, employee questionnaires and interviews, performance evaluation, and observation of the workplace. Finally, person analysis analyses how well an individual employee is doing their job and determines which specific employees need training and what kind of training. The methods of this kind of analysis include employee questionnaires and interviews, performance evaluation, skill and knowledge testing and the observation of behavior and results. 2) Implement Training Methods: Now that the analysis has been done, the training method needs to be chosen. The two most frequently used training methods include:* Lecture: Lecture involves one-way communication, from instructor to learner -the learner is passive in the process. On-the-job-training: This method involves such methods as apprenticeship and mentoring, where the employee is actively engaged in the type of work they will l ater be doing on their own. * Programmed instruction: This is a form of instruction that is pre-programmed and then delivered methodologically to an individual. This form of instruction is self-paced -the employee determines how fast they will learn and complete the steps and it is often completed more quickly than group training. It can be delivered via a computer and can be costly toprepare. Simulations: This sort of training involves an employee being placed into a simulated situation of what may occur in real on-the-job situations. Techniques include: Case studies where trainees analyze a problem outlined in a report and offer solutions; role playing where simulated roles are acted out; and behavioral modeling where trainees observe proper work behavior and then role play it. Part of the implementation of the training is making sure that the training is actually teaching the employees the skills they will need – this is known as the Transfer of Training.A more technical d efinition is: the extent to which the knowledge, skills or attitudes learned in the training will be used or applied on the job. There are ways to increase the probability of what employees are being trained will really relate to their actual job behavior. To do this, one can maximize the similarity between the training situation and the job situation, provide a variety of examples when teaching skills and reward trained behaviors and ideas on the job. 3) Training Evaluation:Training evaluation is used to evaluate the reactions of the learners, measure the learning that occurred, assess on-the-job behaviors, identify business results that are due to the training and calculate if the investment in training has had any return in the gains of the company. Business results can be measured in â€Å"hard† data and â€Å"soft† data. Hard data are measures of productivity, quality, material costs, absenteeism and turnover and customer satisfaction. Soft data is items such as j ob satisfaction, teamwork, and organizational commitment on the part of the employeesBiographical characteristics, personality and emotions perception ability, and value attituds this things in are depends on person to person. Although gpaminphon follow a selection process to choose an employee with positive Biographical characteristic ,personality and emotions perception ability ,and value attitudes Selection & Recruitment: (From external source) * Management consultant * Advertisement * Management institute * Recommendation * Deputation personnel Selection process * Job analysis * Initial screening * Application bank * Test * Interview * Reference check * Medical final and Recommendation Roster Management: Working time is different for full time employees and part time employees. Very often it has been seen that part time employees do not get enough flexibility in their work schedule. It’s very hard to get leave or bring change in roster. Resource Management need to give mo re focus on part time employee too as they are not less competent in comparison to any full time employee. It will create a more harmonious work environment and it will also improve the motivation level of the employees. * Remove frequent changes in process: Frequent changes in process make the employees confused.It also hampers the business performance. It increases the service delivery time and produces low customer satisfaction. To reduce the hassles for both agent and customers it is quite important to adopt a flexible and user friendly process. * Establish strong coordination among segments: Coordination among systems helps to serve customer in the very exact way it has been designed. Other than that it creates conflict and misunderstanding scenarios among segments. People from different segment have their own point of view. So it needs to be ensured that all of them have common platform to carry their job Responsibility in right manner.Conclusion Maintain organizational behavi ors leads an organization to manage its function smoothly at the same time enable it to attain its goal. Through the transfer of technology, managerial expertise and effective business model Grameenphone have established an advance policy for their organization and their employees. This in turns plays a significant role to make the company as a leading mobile operator company. References * http://en. wikipedia. org * http://www. scribd. com * http://managementhelp. org * http://www. grameenphone. com

Case Study on East Meets West: Business Joint Ventures Essay

* Why would a joint venture partner from a planned economy have difficulty understanding that the consumer is king or queen? Answer: Every economy has its own characteristics as both good and bad as well. In any economy, there are rules and regulations fortified in the manner to help the citizens and so that the businesses can get enough revenue from their customers. As we see in today’s world, we can see that only the open economies are getting through the international competition and sustaining in the long run of multitasking operations. As in a planned economy like Soviet Union, Marxism-Lenism had some limitations too. Usually there are not many competitors and whosoever the businesses are; the procedures are controlled directly by the govt. The businesses started to think that customers will have to buy whatever they offer because they have not much of alternative choices. Maybe that can be alright for their country but not sustainable for any other country in this world. On an open economy, businesses understand, they have to satisfy the customers only and customers have a set of choices and alternatives available in the market. If their business can’t offer something much superior or different, there revenues will suffer. That’s why, because of the understanding of the business, they treat their customer as kings or queens. * Could a small business owner tolerate a business deal that had little probability of being profitable within the first 10 years? Answer: Small business owner doesn’t mean the entrepreneur doesn’t have any other businesses or way of earning. But if the business is only the way, of course no one will be able to tolerate this kind of business deal. Usually these kinds of deals are inevitable in industries like real estate, long term investment firms etc. There are not much information here about a planned economy right here and we can’t see how much they appreciated the FDIs is in their land. But in an open economy like most of the economies of this world, there have to be revenues actually. The businesses will have to pay their costs and maintain their operations running at any cause. At least their have to be sales enough to maintain both the variable and fixed costs of the business, If there are not much of profits, the business won’t have to pay much tax rate but if there are loans and financial debts, they will have to pay a certain percentage of their profits and if the forecasted profit s are not enough to pay, eventually they won’t get any kind financial help from any financial institution. As 10 years is a long time to build brand equity to the customers in an open economy, any one of the ventures can be impatient and break the deal. At any cost, maybe not for two years, or 3 years, the profit must come then enough to occupy the market and satisfy the contractors. Usually, for the first years of a business firm, they invest in getting brad equity and setting up customer loyalty and also in understanding the consumer behavior in their current operations. But this is brand management in their long term investment. But eventually, in joint ventures any one of the parties are sustainable and able to run their operations and known to be at least a provider of a certain group of customers. Profits may not come to be a point in these areas of generation but when the venture is formed and ready to serve the market, after calculating the time to build a level a brand equity and CRM, they must obtain profit to run their business enthusiasm. Even of there are big business owners. I suspect if they will be able to deal with such improbability. * Why have few Americans been willing to enter into joint ventures with Soviet partners today? Answer: As the situation provided is due to the environment in mid-1991, there are certain points to consider. We know that, in mid-1991, the recession of US was ended. Thus many companies who was facing a huge amount of loss got their heads up and start their operations again. In the 1990s, Gorbachev’s policy of perestroika offered the people little in substantive, near-term economic improvement, and his policies of demokratizatsiia resulted in rapidly raising their expectations while lessening the regime’s controls over society. As a result, in mid-1991 the Soviet Union appeared to be a disintegrating federation with a collapsing economy and a despairing, confused society. In August 1991, Bush and Gorbachev signed the Strategic Arms Reduction Treaty, which required the United States and the Soviet Union to cut their nuclear weapons within seven years so that each side would have only 4,900 ballistic missile nuclear warheads as part of a total of 6,000 warheads. The two countr ies had been engaged in the Strategic Arms Reduction Talks (START) since 1982. In another collaborative effort, the Soviet Union voted with the United States and an international coalition of nations to oppose the invasion of Kuwait by Iraq, a nation that had been the recipient of substantial amounts of Soviet military advice, equipment, and weapons. There has been a lot of changes in USA and Soviet Union constitutions on that time, maybe the destruction of weapons and an urge of being able to dominate each other’s economy, they came close to get to business relationships. Both of them were two of the most powerful part of the world and maybe one of them was trying to dominate the other but these are political overlooks. The business point of view strategizes the collapse of socialism in Soviet Union and because to the law changes in the field of business policy, there could be alliance powerful enough to understand the multinational consumer behavior of the other countries. Maybe those are the reasons why there has been so much eagerness of these countries to come close in professional relationships and diplomacy. References: 1. Soviet Union, Country Data, http://www.country-data.com/cgi-bin/query/r-12406.html 2. Business for the 21st century by Steven J Skinner and John M. Ivancevich.2003.